Atmosphere Resorts & Spa is a modern, forward-thinking, service-minded organisation and we aim to be one of the best employers in our field. We also aim to continuously improve our services, standards and the quality of our accommodation, dining, scuba diving, wellness, excursions and everything else that makes Atmosphere special. The quality of our staff is key to our success!
Careers at Atmosphere Resorts & Spa
Reservations Manager
We are looking for that special person who will be in charge of our small reservations team at Atmosphere Resorts & Spa in Dauin, and it is a full time position.
As the Reservations Manager, you will:
- Lead our experienced reservations team and report to our Resort Manager
- Increase resort revenue by means of upselling, lead generation and follow up activities
- Improve guest communication and experience
- Develop new reservations documents, email templates and keep them current and updated
- Work closely with our accounting department in tracking and facilitating guest payments
- Maximise the use of our CRM system
- Handle direct bookings, OTA bookings and online bookings
Applicants will have:
- Experience from reception and/or reservations/sales in the hospitality industry
- A college degree or the equivalent
- Experience working with CRM programs or similar
- A track record of managing or leading a small team
The successful candidate will:
- Display proficiency in written and verbal English.
- Demonstrate a keen and meticulous eye for detail and numbers.
- Enjoy interacting with our international and domestic guests to ensure that they have their very best holiday.
Contact rolyn@atmosphereresorts.com with your resume. Please write “Reservations Manager” as the subject line of your email.
