Terms & Conditions

Payment Instructions

We do accept payment either bank deposit, telegraphic bank transfer or via credit card. Our Invoice amount is NET of any bank charges – if payment via credit card, please be informed of additional charge to be added on top of the amount. The amount that Atmosphere Resorts receives should be equivalent to the amount required for your reservation.

Currency

All monies are to be in Philippine Pesos unless otherwise agreed prior to payment.

Policy for FIT Bookings

Within 1 Month – Written cancellation notice given within 1 month from check in date, we would take 25% from the deposit.
Within 3 Weeks – Written cancellation notice given within 3 weeks from check in date, we would take 50% from the deposit.
Within 2 Weeks – Written cancellation notice given within 2 weeks from check in date, we would take 75% from the deposit.
Within 1 Week – Written cancellation notice given within a week from check in date, no refund will be given.

Cancellation Policy for Group Bookings

12 – 7 months – prior to arrival required 10% deposit can be carried over to future bookings valid for a period of 12 months or refunded (please see refund policy below).
Within 6 months – loss of 10% Deposit – which is the required payment in order to reserve resort rooms.
Within 3 months – loss of 50% deposit.
Within 6 weeks – loss of full payment.

Cancellation Policy of Individual Rooms within Group Bookings

In case of cancellations and reductions on the number of confirmed rooms, written notice should be received as soon as possible. Cancellation fees will be as follows:-

12 – 4 months prior to arrival 10% deposit can be carried into the other rooms reserved.
Within 3 months – loss of 25% of the required payment – to a maximum of 2 rooms.
3 or more rooms cancelled will carry a loss of 50% of the required down payment.
Within 6 weeks – loss of full payment for the rooms affected.

No Show & Refund Policy

No show charges shall be equivalent to the total room charges for the entire length of stay. Please be aware that bank charges will not be covered for any refund given.